Privacy Policy

Thank you for visiting our website. By using our site, you consent to our privacy policy.

What information do we collect?

We collect information from you when you register on our site, place an order, enter a contest, respond to a survey or communication such as email, or participate in another site feature.

When ordering products from our website, we may ask you for your name, email address, mailing address, phone number, credit card information, and other personal details. We also collect information about gift recipients so that we may complete gift orders. However, you may always visit our site anonymously.

Like many websites, we also use “cookies” to enhance your online experience and gather information about our visitors. Please refer to the “How do we use cookies?” section below for more information.

How do we use your information?

We may use the information we collect from you in the following ways:

  • To personalize your experience on our website.
  • To allow us to process your transactions quickly and efficiently.
  • To assist us in providing you with exceptional customer service, including communicating with you about your order and responding to your customer service requests.
  • To send you additional information about a product or service of interest to you.
  • To administer a contest, promotion, survey or other site feature.

We may also communicate with you periodically about products, services or promotions that may be of interest to you. If at any time you would like to unsubscribe from receiving future emails, you may email us at info@freyana.com to be promptly removed from all correspondence.

How do we protect your information?

We employ a variety of security measures to ensure the safety of your personal information. Your personal information is contained behind secured networks, and is only accessible by a limited number of persons who have special access rights to our systems, and are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

How do we use cookies?

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You may do this through your internet browser’s settings. If you turn your cookies off, you will not have access to many features that make your site experience more efficient, and some of our services may not function properly. However, you can still place orders via telephone, by contacting Customer Service at 1-844-FREYANA.

Do we share your information with outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

What will we do in the event of a data breach?

We take extensive measures to ensure the security of your private information. However, in the event of a data breach, we will notify users through our website within 7 business days of learning of a breach. We may at our discretion notify users of such a breach via email, and implement additional measures as appropriate to protect your data.

California Online Privacy Protection Act Disclosure

Pursuant to CalOPPA, users may access a copy of this privacy policy by visiting our home page (www.freyana.com). We will notify users of any changes to our privacy policy through our website. Policy changes will only apply to information collected after the date of the change. Users may at all times visit our site anonymously, and may change their personal information by emailing us at info@freyana.com

Online Policy Only

This online privacy policy applies only to information collected through our website, and not to any information we may collect from you offline.

Terms and Conditions

Please visit our Terms and Conditions section for additional information.

Contacting Us

We welcome any questions, comments or feedback about our website or the steps we take to ensure your privacy. You may contact us using the information below.

www.freyana.com

info@freyana.com

1-844-FREYANA